Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/244415 
Authors: 
Year of Publication: 
2005
Series/Report no.: 
Working Paper No. 3/2005
Publisher: 
Örebro University School of Business, Örebro
Abstract: 
Regional benchmarking studies were conducted on business practices in manufacturing plants in three regions in Sweden. The studies were designed to determine their use of best practices and thus enable firms to identify areas in which they need to make improvements. The questionnaire contained around 200 questions to which 452 firms responded. In analysing the results, questions and responses were grouped into six categories. Two indices were developed. The studies classified firms scoring high as leaders, and firms scoring low as laggers. The studies showed inter alia that the gap in performance between leaders and laggers is particularly wide in Information & benchmarking and Innovation & technology. Conclusions are that improving benchmarking processes is a strategic step towards improving the firm's business practices.
Subjects: 
Benchmarking
business relations
strategy
JEL: 
M10
Document Type: 
Working Paper

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