Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/298619 
Year of Publication: 
2020
Citation: 
[Journal:] European Journal of Government and Economics (EJGE) [ISSN:] 2254-7088 [Volume:] 9 [Issue:] 2 [Year:] 2020 [Pages:] 143-154
Publisher: 
Universidade da Coruña, A Coruña
Abstract: 
This study aims to investigate the social importance of sport in L'Hospitalet de Llobregat. As an instrument for social cohesion and integration, sport has become a very important part of municipal activity. We use two surveys: the Baròmetre, which gathers opinion about municipal services; and satisfaction surveys completed by the users of sports facilities. The sports offer (6.5) receives a better rating than overall municipal management (5.9), and counts for 20.4% of the global assessment of the municipal management. Satisfaction with facilities is 7.3 out of 10, while price receives the lowest mark. Detailed analysis of satisfaction surveys conducted among the population can help the municipal management of sports facilities. Policies that focus only on prices are unlikely to be as effective at improving members' perception of sports facilities as those that also take other aspects into account.
Subjects: 
local governance
satisfaction surveys
sports facilities
sports policy
sports services
JEL: 
C13
H41
H70
Z28
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by-nc Logo
Document Type: 
Article

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