Browsing All of EconStor by Author Loggenberg, Terese
Showing results 1 to 1 of 1
Year of Publication | Title | Author(s) |
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1992 | The telephonist and the service quality gap | Owens, Jay; Loggenberg, Terese |
Year of Publication | Title | Author(s) |
---|---|---|
1992 | The telephonist and the service quality gap | Owens, Jay; Loggenberg, Terese |