Browsing All of EconStor by Author Staude, G.
Showing results 1 to 1 of 1
Year of Publication | Title | Author(s) |
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2003 | Satisfaction with service recovery: Its measurement and its outcomes | Boshoff, C.; Staude, G. |
Year of Publication | Title | Author(s) |
---|---|---|
2003 | Satisfaction with service recovery: Its measurement and its outcomes | Boshoff, C.; Staude, G. |