Browsing All of EconStor by Author Betz, Armin
Showing results 1 to 2 of 2
Year of Publication | Title | Author(s) |
2019 | Potenziale von Chatbots im Kundenservice | Schmäh, Marco; Kolb, Marie; Hämmerle, Anne; Weidemann, Christina; Betz, Armin |
2019 | State of the Art und Best Practice der Customer Journey | Schmäh, Marco; Schneider, Kristina; Schumacher, Alexander; Jäger, Kirsten; Betz, Armin |