Browsing All of EconStor by Author Boshoff, C.

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Year of Publication	Title	Author(s)
1986	Importance-performance analysis: A comparative study of motor repair service customers	Boshoff, C.
1988	The strategic orientation of marketing planning by franchised motor dealers: A pilot study	Boshoff, C.; Du Plessis, P. J.; Heath, E. T.
1988	Die relatiewe belangrikheid van verskillende evalueringskriteria by die koop van 'n passasiersvoertuig: 'n Vergelykende studie van mans en vroue	Du Plessis, P. J.; Boshoff, C.
1988	'n Vergelyking van die persepsies van die relatiewe belang van evalueringskriteria tussen verbruikers en verkoopskonsultante by die aankoop van 'n passasiersmotorvoertuig	Du Plessis, P. J.; Boshoff, C.
1988	Perceptions of a selected group of relatively affluent blacks regarding certain aspects of tourism	Boshoff, C.; Du Plessis, A. P.
1989	The owners of new passenger vehicles: Some empirical findings on post-purchase patronage regarding servicing and repairs	Boshoff, C.; Du Plessis, P. J.
1989	A survey of definitions of small business in the southern African context	Du Plessis, A. P.; Boshoff, C.; Moolman, P. L.; Radder, G.
1990	Advertising of legal services: Perceptions of attorneys	Boshoff, C.
1999	Consumers' reasons for purchasing low involvement goods by mail catalogue: Preliminary measurement guidelines	Terblanché, N. S.; Boshoff, C.; Smit, E. V.D.M.
2001	Measuring customer satisfaction with the controllable elements of the in-store shopping experience	Terblanche, N. S.; Boshoff, C.
2001	South African consumer sentiment towards marketing: A longitudinal analysis	Boshoff, C.; Van Eeden, S. M.
2001	Measuring customer satisfaction with some of the controllable elements of the total retail experience: An exploratory study	Terblanche, N. S.; Boshoff, C.
2003	Employee perceptions of share ownership schemes: An empirical study	Mazibuko, N. E.; Boshoff, C.
2003	Intentions to buy a service: The influence of service guarantees, general information and price information in advertising	Boshoff, C.
2003	Satisfaction with service recovery: Its measurement and its outcomes	Boshoff, C.; Staude, G.
2003	The influence of relational factors on successful succession in family businesses: A comparative study of owner-managers and successors	Venter, E.; Boshoff, C.; Maas, G.
2004	The in-store shopping experience: A comparative study of supermarket and clothing store customers	Terblanche, N. S.; Boshoff, C.
2004	The management of the early stages of restructuring in a tertiary-education institution: An organisational commitment perspective	Arnolds, C. A.; Boshoff, C.
2004	The relationships between service quality, customer satisfaction and buying intentions in the private hospital industry	Boshoff, C.; Gray, B.
2005	The utilisation of the Internet to market small tourism businesses	Elliott, R.; Boshoff, C.

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