Browsing All of EconStor by Author Jovović, Milorad
Showing results 1 to 3 of 3
Year of Publication | Title | Author(s) |
2017 | Comparative Analysis of Results of Online and Offline Customer Satisfaction & Loyalty Surveys in Banking Services in Montenegro | Jovović, Milorad; Femić-Radosavović, Bojana; Lipovina-Božović, Milena |
2017 | Loyalty, Investment Model and New Media - A Correlation Study in Banking Services in Montenegro | Femić-Radosavović, Bojana; Jovović, Milorad |
2023 | Customer satisfaction and switching intentions of banking services end-users in Montenegro | Jovović, Milorad; Mišnić, Nikola; Pejović, Bojan; Mijušković, Marija |