Browsing All of EconStor by Author Mostert, P. G.
Showing results 1 to 4 of 4
Year of Publication | Title | Author(s) |
2011 | The influence of passenger satisfaction on relationship formation in the South African domestic airline industry | De Meyer, C. F.; Mostert, P. G. |
2012 | Young adults' relationship intentions towards their cell phone network operators | Kruger, L.; Mostert, P. G. |
2015 | The influence of cell phone users' relationship intentions on expectations and perceptions of service recovery | Kruger, L.; Mostert, P. G. |
2016 | The interrelationships between customer satisfaction, brand loyalty and relationship intentions of Generation Y consumers towards smart phone brands | Mostert, P. G.; Petzer, D. J.; Weideman, A. |