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Asociación Científica de Economía y Dirección de Empresas (ACEDE), Madrid
BRQ Business Research Quarterly, Elsevier
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2019
Exploring the influence of the human factor on customer satisfaction in call centres
In: volume: 22, 2019, issue: 2, p. 83-95
Chicu, Dorina
;
del Mar Pàmies, Maria
;
Ryan, Gerard
;
Cross, Christine
2019
A study of the moderating influence of R&D intensity on the family management-firm performance relationship: Evidence from Spanish private manufacturing firms
In: volume: 22, 2019, issue: 2, p. 105-118
Diéguez-Soto, J.
;
Manzaneque, M.
;
González-García, V.
;
Galache, Teodoro
2019
Improving the likelihood of SME survival during financial and economic crises: The importance of TMTs and family ownership for ambidexterity
In: volume: 22, 2019, issue: 2, p. 119-136
Dolz, Consuelo
;
Iborra, María
;
Safón, Vicente
2019
Overinvestment, leverage and financial system liquidity: A challenging approach
In: volume: 22, 2019, issue: 2, p. 96-104
López-de-Foronda, Óscar
;
López-de-Silanes, Florencio
;
López Iturriaga, Felix J.
;
Santamaría-Mariscal, Marcos
2019
Bank ownership, lending relationships and capital structure: Evidence from Spain
In: volume: 22, 2019, issue: 2, p. 137-154
Fernández Méndez, Carlos
;
González Méndez, Víctor Manuel
Author
1
López Iturriaga, Felix J.
1
López-de-Foronda, Óscar
1
López-de-Silanes, Florencio
1
Manzaneque, M.
1
Ryan, Gerard
1
Safón, Vicente
1
Santamaría-Mariscal, Marcos
.
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2019