Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/227119 
Authors: 
Year of Publication: 
2020
Series/Report no.: 
GLO Discussion Paper No. 734
Publisher: 
Global Labor Organization (GLO), Essen
Abstract: 
Using panel data on immigrant populations from European, Asian and African countries the study estimates positive associations between the number of mobile applications in use aiming to facilitate immigrants’ societal integration (m-Integration) and increased level of integration (Ethnosizer), good overall health (EQ-VAS) and mental health (CESD-20). It is estimated that the patterns are gender sensitive. In addition, it is found that m-Integration applications in relation to translation and voice assistants, public services, and medical services provide the highest returns on immigrants’ level of integration, health/mental health status. For instance, translation and voice assistant applications are associated with a 4% increase in integration and a 0.8% increase in good overall health. Moreover, m-Integration applications aided by artificial intelligence (AI) are associated with increased health/mental health and integration levels among immigrants. We indicate that AI by providing customized search results, peer reviewed e-learning, professional coaching on pronunciation, real-time translations, and virtual communication for finding possible explanations for health conditions might bring better quality services facilitating immigrants’ needs. This is the first known study to introduce the term ‘m-Integration’, quantify associations between applications, health/mental health and integration for immigrants, and assess AI’s role in enhancing the aforementioned outcomes.
Subjects: 
Mobile Applications
m-Integration
m-Health
Artificial Intelligence
Integration
Immigrants
Refugees
Health
Mental Health
JEL: 
O3
O31
I1
J15
Document Type: 
Working Paper

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