Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/232623 
Year of Publication: 
2020
Series/Report no.: 
IZA Discussion Papers No. 13871
Publisher: 
Institute of Labor Economics (IZA), Bonn
Abstract: 
We hire 1,800 Indian gig economy workers for a real-effort transcription task and randomize the gender of the (fictitious) manager as well as the delivery of performance feedback. We find that negative feedback (i.e. criticism) leads to moderate deterioration in worker attitudes, but it increases effort provision in both mandatory and voluntary tasks. By contrast, praise affects neither attitudes nor effort provision. Importantly, feedback effects do not vary between workers assigned to female and male managers. Consistent with this finding, there is no evidence for attention discrimination towards female managers, implicit gender bias, or gendered expectations among workers. By contrast, Abel (2019) employs the same research design in the U.S. and finds substantial gender discrimination and no effect of feedback on effort. This highlights that the effects of feedback and manager gender vary across different contexts.
Subjects: 
India
gender discrimination
gig economy
feedback
JEL: 
J50
J70
Document Type: 
Working Paper

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