Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/246332 
Year of Publication: 
2018
Citation: 
[Journal:] Operations Research Perspectives [ISSN:] 2214-7160 [Volume:] 5 [Publisher:] Elsevier [Place:] Amsterdam [Year:] 2018 [Pages:] 145-149
Publisher: 
Elsevier, Amsterdam
Abstract: 
Fairness measures for queues were introduced for measuring the individual satisfaction of human customers with respect to the waiting experience. The measure which performs best in some sense is the expected discrimination frequency (DF). In contrast to competing fairness measures, up to now, the DF has not been thoroughly analysed for multi-server systems. In particular, there are no results concerning the question whether or not in terms of the DF, combined queues are fairer than separate queues. In this note, we prove that under Markovian assumptions, combined queues are fairer and, furthermore, that this statement does not remain true for general queueing systems.
Subjects: 
Queueing
Fairness measures
Multi-server queue
Combined queue vs. separate queues
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by-nc-nd Logo
Document Type: 
Article

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