Abstract:
Hydro One Inc. is widely regarded as having had one of the most successful implementations of enterprise risk management (ERM). The purpose of this article is to record the history of this successful implementation so that it will benefit other companies and organizations who are at the beginning or in the early part of their ERM journey. In this article, we delve deeper into the dynamics at work and the steps involved in the implementation of ERM. This article is an interview by Betty Simkins with John Fraser and Rob Quail so as to record the challenges, successes, and methods used at Hydro One. This article covers the period from 1999 to when John Fraser left the ERM function in 2014 but many of the processes they implemented have continued to the date of writing (2021). This article should also be of interest to academic researchers who seek to understand why some ERM implementations succeed while other flounder or fail to achieve their objectives.