Bitte verwenden Sie diesen Link, um diese Publikation zu zitieren, oder auf sie als Internetquelle zu verweisen: https://hdl.handle.net/10419/265818 
Autor:innen: 
Erscheinungsjahr: 
2022
Schriftenreihe/Nr.: 
IZA Discussion Papers No. 15597
Verlag: 
Institute of Labor Economics (IZA), Bonn
Zusammenfassung: 
Online technologies enable lower-cost, rapid data collection, but concerns about access and data quality impede their use in global research. I conduct a randomized experiment in the Philippines to test the effectiveness of web-form and chatbot surveys of K–12 teachers recruited through social media and compare their effectiveness with phone surveys of teachers recruited from a pre-existing frame. Chatbot surveys yield higher response rates and higher-quality data than web-form surveys in terms of missed question and item differentiation. The results suggest that chatbot responses match CATI responses on multiple dimensions of quality. Relative to CATI, online methods also yield higher rates or information disclosure on potentially sensitive topics, revealing substantially higher levels of distress among teachers. I show that social-media-based recruitment can be an attractive alternative for targeted sampling and that online surveys can be implemented effectively at a fraction of the cost of phone surveys.
Schlagwörter: 
remote surveys
survey experiments
chatbots
social media
remote education
JEL: 
C81
C83
C93
O15
I21
Dokumentart: 
Working Paper

Datei(en):
Datei
Größe
2.58 MB





Publikationen in EconStor sind urheberrechtlich geschützt.