Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/289169 
Year of Publication: 
2022
Citation: 
[Journal:] Cogent Business & Management [ISSN:] 2331-1975 [Volume:] 9 [Issue:] 1 [Article No.:] 2110724 [Year:] 2022 [Pages:] 1-27
Publisher: 
Taylor & Francis, Abingdon
Abstract: 
This research examines dominant technology adoption paradigms to discover vital underlying variables in online tax return reporting behavior. This research aims to develop and empirically test a hypothetical model based on data collected from Indonesia's existing online tax return reporting users. This research was conducted by distributing an online questionnaire nationwide and obtaining 486 taxpayer data for further analysis. The findings show that trust, effort expectancy, and performance expectancy positively and significantly impact taxpayers' attitudes towards online tax return reporting. Facilitating conditions and attitudes positively and significantly impact the taxpayer intention to adopt online tax return reporting. However, the intention of taxpayers to use online tax return reporting is unaffected by social influence. Taxpayers' behavioral intentions positively and significantly impact their user behavior. At the same time, grievance redressal and anxiety had a significant influence as moderating variables. Implications for practice and research are also discussed.
Subjects: 
adoption
e-filing
meta-UTAUT
online tax return reporting
use behavior
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by Logo
Document Type: 
Article

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