Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/294903 
Year of Publication: 
2019
Citation: 
[Journal:] Junior Management Science (JUMS) [ISSN:] 2942-1861 [Volume:] 4 [Issue:] 2 [Year:] 2019 [Pages:] 173-194
Publisher: 
Junior Management Science e. V., Planegg
Abstract: 
Franchisees play an important role when inter-organizational change, initiated by franchisors, is to be implemented. The objective of this thesis is to gain insights into franchisees' sensemaking activities. Drawing on sensemaking theories and franchising literature, a case study on franchisees in the automotive industry reveals how social processes of interaction, within and across their organizational boundaries, influence their interpretations of change initiatives. It contributes to the sensemaking literature through expanding research to inter-organizational change. It also contributes to the franchising literature through analyzing the franchisees' role during franchisor-initiated change from a sensemaking perspective.
Subjects: 
sensemaking
inter-organizational change
franchising
Persistent Identifier of the first edition: 
Creative Commons License: 
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Document Type: 
Article
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