Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/297689 
Year of Publication: 
2023
Citation: 
[Journal:] International Journal of Corporate Social Responsibility (JCSR) [ISSN:] 2366-0074 [Volume:] 8 [Issue:] 1 [Article No.:] 8 [Year:] 2023 [Pages:] 1-25
Publisher: 
Springer, Heidelberg
Abstract: 
Digitalization brings with it new social and governance issues and heightened responsibility, particularly for corporations. In recent years, society has demanded more transparency from companies about digital technology practices, oversight, and impacts. One sector that sharpens the view on these dynamics is information and communication technology (ICT). This study introduces for the first time an examination of corporate social responsibility (CSR) discourse on digital issues among large ICT firms by using signaling theory to analyze a broad set of media (sustainability, ESG, CSR, integrated, impact, purpose, consolidated management, and annual reports as well as issue briefs and webpages). It clarifies how ICT firms present materiality-a reporting concept associated with fair representation and relevance of information-in their CSR reporting on digital topics. It then discusses implications for greenwashing and makes recommendations for improving disclosure credibility.
Subjects: 
Communication technology
Corporate social responsibility
Cybersecurity
Digital
ESG
Greenwashing
Information technology
Materiality
Privacy
Sustainability
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by Logo
Document Type: 
Article

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