Bitte verwenden Sie diesen Link, um diese Publikation zu zitieren, oder auf sie als Internetquelle zu verweisen: https://hdl.handle.net/10419/302471 
Erscheinungsjahr: 
2024
Schriftenreihe/Nr.: 
24th Biennial Conference of the International Telecommunications Society (ITS): "New bottles for new wine: digital transformation demands new policies and strategies", Seoul, Korea, 23-26 June, 2024
Verlag: 
International Telecommunications Society (ITS), Calgary
Zusammenfassung: 
With the advancement of digital technology, governments have created more channels for citizens to access accessing government services. However, there are disparities in accessibility and utilization of the services, leading to uneven benefits across the population. This study investigated the determinant factors of e-government service utilization and identified the sociodemographic characteristics and technological usage of individuals who used and did not use the services. The study analyzed data from 2023 Nationwide Telecommunications Usage Behavior and Device Access Survey (n = 42,335). Chi-squared test, z-test and, and binary logistic regression were employed to analyze the data. The findings indicated that age, education, geographical location, mobile broadband technology, and type of data cap are significant predictors of e-government utilization.
Schlagwörter: 
Digital divide
E-Government service utilization
Mobile internet access
Prepaid service
Postpaid service
Survey research
Dokumentart: 
Conference Paper

Datei(en):
Datei
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